WORDPRESS SITE: No content types are available

Submitted by chunganhvu on Tue, 02/20/2018 - 09:05
Forums: 
Installation and server related problems

Hi everyone,

I have just installed H5P on my wordpress site and found this error. It says " No content types are available . Your site is having difficulties connecting to h5p.test.schulcloud-thueringen.de and listing the available content types."

I guess the problem is something with the PHP version, yet I upgraded to the newest PHP version but the plugin still doesn't work.

Could anybody please give me some advice/

Thanks in advance!

BV52's picture

BV52

Tue, 02/20/2018 - 09:21

Hi chunganhvu,

In order to give your report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

chunganhvu

Tue, 02/20/2018 - 09:30

 

  1. The plugin is completely new installed
  2. Wordpress 4.9.4.
  3. Desktop
  4. Browser: Chrome
  5. H5P plugin version
  6. H5P content type and version: Version 1.10.1
  7. Any browser console errors: No
  8. Any PHP errors: newest version 7.5
  9. Screenshots is attached below
Attachments: 
Image icon issue.png
thomasmars's picture

thomasmars

Wed, 02/21/2018 - 16:16

Hi,
What does your #8 mean ? please elaborate, it is quite likely that you have some PHP errors here.
Since you're not able to communicate with h5p.test.schulcloud-thueringen.de this is most likely an issue with the openssl or your curl library. See troubleshooting in Configure PHP and troubleshooting PHP to troubleshoot it.

chunganhvu

Wed, 02/21/2018 - 22:58

Hi thomasmars,

#8 I mean my wordpress site is installed with the newest PHP version. I really appriciate your helping. Thanks so much!

 

BV52's picture

BV52

Thu, 02/22/2018 - 05:53

Hi chunganhvu,

Please check if you have PHP error logs which can help narrow down what is causing the issue.

-BV52

Tomas Martinez

Fri, 02/23/2018 - 18:36

Buen dia:

instalo el plugins h5p a wordpress pero no muestra, pero no permite crear contenido.

version de wordpress que se esta trabajando Versión 4.9.4

 

 

 

Attachments: 
Image icon eeerrr.png

Tomas Martinez

Fri, 02/23/2018 - 18:38

Buen dia no se muestra el contenido en wordpress Versión 4.9.4

BV52's picture

BV52

Mon, 02/26/2018 - 07:35

Hi Tomas,

Have you tried downloading an example in h5p.test.schulcloud-thueringen.de and uploading it into Wordpress?

¿Has intentado descargar un ejemplo en h5p.test.schulcloud-thueringen.de y subirlo a Wordpress?

-BV52