Trouble Uploading Activity

bhirata's picture

I recently set up a Drupal server with H5P.  I downloaded a few interactions from my h5p.test.schulcloud-thueringen.de account and was able to upload it successfully to my H5P server.  But when download interactions from this person and try to upload them to my server I receive an error message.  Any ideas on why the server accepts some uploads but not this file?  

Also, when it errors, H5P refers to an "error log"?  where can I find that log?

 

 

BV52's picture

Hi bhirata,

Would you mind getting ascreenshot of the error message as well as checking your browser console for errors.

-BV 

bhirata's picture

Hi BV,

Attached is a screenshot. I used a different computer today and Firefox.  How could I check my browser console for errors?

Thank you,

Brent

bhirata's picture

Hi BV,

I am attaching  a screenshot of the error message.   How do I check the browser console for errors?

Thank you

BV52's picture

Hi bhirata,

You can access the browser console by pressing ctrl+shift+J or F12. The error 500 is a bit ambiguous but I've only experienced this personally once right after cleaning out my system and reinstalling everything. I forgot to change the maximum file upload for Drupal so you might want to check this as well.

-BV

 

bhirata's picture

Thank you, I checked in with my colleague and he said the server php is set up with for 20 MB max which is more that than the 719 KB I was trying to upload.  He shared a screen shot from the log he sees (attached). 

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