Course presentation comments not visible

Submitted by Forsynthia on Mon, 02/16/2026 - 03:04
Forums: 
Content creation

Using course presentation h5P, the button to open the feedback comments is not visible on the slide. You can see in the attachment it is a light box in the bottom right hand corner. If the user clicks this area the feedback opens. How do I make this feedback button more visible. 
If I select the option to 'Display as button', it displays the whole question as a button and the screen is empty, instead of the feedback comment. 

 


Canvas
Desktop
Chrome

H5P file: 
Binary Data consider-ebp-1292793691461863009.h5p
Attachments: 
Image icon Screensho 2.png
Content types: 
Course Presentation
BV52's picture

BV52

Tue, 02/17/2026 - 18:01

Hi Forsynthia,

If I upload the content in H5P.com it works as expected: https://bv-demo.h5p.com/content/1292827905703067559

Can you please provide more details. You can use this page as guide: https://snordian.de/2024/02/17/how-can-i-craft-an-effective-bug-report-f...

-BV

Attachments: 
Image icon Comment not visible.png

Forsynthia

Wed, 02/18/2026 - 01:04

Hi BV, that's strange, my version does not show the purple question mark. 
When i tried to re-use your version the question mark dissapeared again. 
I am using up to date chrome, using the h5p build area and am on a desktop computer. 
Please see attachment on how it looks for us. 

Attachments: 
Image icon Screensho 2.png

Forsynthia

Wed, 02/18/2026 - 01:01

Hi BV, that's strange, my version doesn't show the purple question mark you can see in yours. 
When I tried re-using your version the question mark dissapears again. 
I am using up to date Chrome Version 145.0.7632.76 and the problem is appearing in the H5P build area. I'm on a desktop computer.

Attachments: 
Image icon Screensho 2.png
BV52's picture

BV52

Fri, 02/20/2026 - 00:15

Hi Forsynthia,

Did you check the site I suggested? There are only 2 things that we can confirm. First this is not a bug, the content works when hosted in another site. Second the browser you are using is not causing the issue since you can see the icon when checking the content I uploaded.

Please check the page I mentioned, it will help provide some clues to what may be causing the issue. 

-BV

BV52's picture

BV52

Fri, 02/20/2026 - 02:13

Hi Forsynthia,

Thank you for the information. I will reach out to the Escalations team of H5P.com. I'm not sure if they will reach out to you by email or through this post. You should hear back from them within 24 hours. 

-BV

Forsynthia

Fri, 02/20/2026 - 05:03

Thank you, BV! :)

BV52's picture

BV52

Fri, 02/20/2026 - 17:23

Hi Forsynthia,

Sorry, would you mind sending us an email to [email protected]. They are already investigating this but we may need to ask information from you that should not be posted publicly. Please reference this thread https://h5p.test.schulcloud-thueringen.de/node/1555606, so that you have to explain everything.

-BV